IT Help Desk Internship

About

Description

The internship is a structured work-based program, affording unemployed graduates work experience in our company. The successful applicants will enter into a 12-month fixed term Internship agreement (not an employment contract) with the company and receive a stipend.

Responsibilities

• Supporting of all OUTsurance’s in-house programs, Keep abreast of the latest technology in the industry, both Hardware and Software
• Support of basic voice enquiries Support of all (desktop) Microsoft Applications
• Ability to guide Staff members on technical issues
• Technical knowledge sharing amongst all support team members and ensuring effective communication within the rest of the team
• Build a relationship with the users and ensuring that the customer’s needs are met
• Preventative maintenance Administration – Procedures

Qualifications

• Information Technology/Information Systems
• Diploma in Information Technology (3-4 years qualification)
• Or relevant IT qualification (degree and/ or diploma)
• A+ Certificate

Application instructions:

• An ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate and recognition. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.